Premium Skin Purchase

Can not download purchased product

Published on September 7, 2006 By Fairyy~ In Object Desktop

I purchased the Argos Suite 2 days ago - I'm becoming totally frustrated with trying to download this. I have tried over and over again. No matter what browser I try - it will not finish. I tried in the day - afternoon and 3 am. So far today I have spent most of the morning trying to download this .......its only 16 mbs..this should not be such a problem. Even though im using dial-up connection , this is rediculous. So far this AM it was downloading at 5.3 kbs/sec and I left the room for 5 minutes and come back to a " finished " download. Yeah right - I knew right away that was not happening. It said finished 5.6 mbs ....the zip on my desktop said " empty, corrupted or spanned zip "
Ok , so I opened Stardock Central....I asked in forum about the download manager ...no answer ...I cant find a way to enter this link there . The download manager is an empty box. So I added the link to the browser in SDC. That downloaded at a rate of 3kbs/sec and said it would be over 2 hours. No problem..I dont mind waiting 2 hours. But I do mind wasting time and having to redo the same thing over and over. This time when it reached 8.5 mbs...it said IE cannot download from Stardock.com - connection has been reset.

So another wasted morning and I still have nothing to show for it.

If there is a problem and your aware/working on it - acknowledge it. Dont let me keep wasting my time trying.
1:

Comments (Page 1)

_02

on Sep 07, 2006

I'm not sure, but maybe you should try to download it through Stardock Central. If you don't have it you can get it here. Hope that does it.
WWW Link

CerebroJD

on Sep 07, 2006

I agree, try downloading through Stardock Central, and see if that resolves your problem.

_02

on Sep 07, 2006

I feel like an idiot. Of course you already have SC. Maybe I should take a nap! Sorry

Fairyy~

on Sep 07, 2006

The second attempt this morning WAS through SDC...

Quoting myself:

Ok , so I opened Stardock Central....I asked in forum about the download manager ...no answer ...I cant find a way to enter this link there . The download manager is an empty box. So I added the link to the browser in SDC. That downloaded at a rate of 3kbs/sec and said it would be over 2 hours. No problem..I dont mind waiting 2 hours. But I do mind wasting time and having to redo the same thing over and over. This time when it reached 8.5 mbs...it said IE cannot download from Stardock.com - connection has been reset.

If this suite is supposed to be listed anywhere in SDC - its not . I looked under Misc. Its not there. So I pasted the download link in the SCD browser - that was the second download attempt...

Bichur

on Sep 07, 2006

Have you tried using something like Leechget?

Fairyy~

on Sep 07, 2006

Have you tried using something like Leechget?

Never heard of it but i've never had this happen before...this premium suite didnt come with a serial number...just a download link...in SDC there are other premium suites - Essorants skin packs are listed under purchased software, you can get apongee icons etc. Argos Suite is not there.

Something is wrong here and I saw old crab stated he had tried 5 times the other night ( he also has dial-up ) I have no idea if he ever got it downloaded or not.

Jeff T

on Sep 07, 2006

I use GetRight and I just let it go to retry until it was successful. It took quite awhile...it did eventually get the whole file.

SDC doesn't list everything...the Logika suite is not listed, Oxidized not listed,...etc.

I just thought that the server was really busy...

The non-resumable downloads started when they switced over to "activate" with the weird download links..must be a technical problem with resume and the activate process...don't know but it would be nice to see it back with resumable downloads.

Fairyy~

on Sep 07, 2006

Have you tried using something like Leechget?

Just downloaded it and thought it would sove the problem - nope - leechget stated that d/load stardock.com does not support resume download...then it looked for a different server - none found.....so...

back to where i started.

geoptin

on Sep 07, 2006

Hi! Fairyy~ described MY problem so well and in such detail, that I can only add that the recently purchased Argos suite SHOULD be listed in SDC under PURCHASED. This way, we could download it and archive it at the same time! I only hope Stardock read our complains and will try to fix the problem. George

on Sep 07, 2006

Have you tried GetRight?

Fairyy~

on Sep 07, 2006

Have you tried GetRight?

I really dont think any download manager program will help...as long as stardock server doesnt support resume download - this will be impossible to download. But thanks for all your replied and suggestions but im still waiting for Stardock to answer me. Because thats where the problem is...ive had several others try downloading( all with dial-up connections ) for me - same result so its not just me.

Fairyy~

on Sep 07, 2006

Hopefully - I think the problem stems from there being no serial number to begin with.
Everything ive ever purchased had one.

wscwebyoda

on Sep 07, 2006

Hmmm... Fairyy... are you on a dial-up connection??? I tried the download link from a dial-up connection and I kept having the same issue with getting cutoff from Stardock. Then, I jumped back onto my high speed connection and downloaded with no issue.

RPGFX

on Sep 07, 2006

I think dial up is your problem here. Is high speed not available in your area? Because if it is, I think you should think about upgrading. It's not very expensive anymore. I get SBC DSL for 12.99 a month.

seldomseen

on Sep 07, 2006

It DLed o.k. for me. Came as a Theme Manager install once I'd unzipped it. [DSL from the phone co. Says here it's running at 614.4 Kbps on Linux IDG...]

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