Premium Skin Purchase

Can not download purchased product

Published on September 7, 2006 By Fairyy~ In Object Desktop

I purchased the Argos Suite 2 days ago - I'm becoming totally frustrated with trying to download this. I have tried over and over again. No matter what browser I try - it will not finish. I tried in the day - afternoon and 3 am. So far today I have spent most of the morning trying to download this .......its only 16 mbs..this should not be such a problem. Even though im using dial-up connection , this is rediculous. So far this AM it was downloading at 5.3 kbs/sec and I left the room for 5 minutes and come back to a " finished " download. Yeah right - I knew right away that was not happening. It said finished 5.6 mbs ....the zip on my desktop said " empty, corrupted or spanned zip "
Ok , so I opened Stardock Central....I asked in forum about the download manager ...no answer ...I cant find a way to enter this link there . The download manager is an empty box. So I added the link to the browser in SDC. That downloaded at a rate of 3kbs/sec and said it would be over 2 hours. No problem..I dont mind waiting 2 hours. But I do mind wasting time and having to redo the same thing over and over. This time when it reached 8.5 mbs...it said IE cannot download from Stardock.com - connection has been reset.

So another wasted morning and I still have nothing to show for it.

If there is a problem and your aware/working on it - acknowledge it. Dont let me keep wasting my time trying.
1:

Comments (Page 3)

Koasati

on Sep 08, 2006

Im not sure to be honest , noone has said if thats just a forum count

I could be wrong, but I'm basing my guess on the fact that the header reads "Forum Statistics".

Fairyy~

on Sep 08, 2006

Masterz71: It's not just you. This is what I sent support today:

Your email pretty much sums it up...so we all seem to have basically the same problem.
Too bad noone responded by now. I thought forum would be faster - i've had emails go unanswered a few times - but that was awhile ago. Ive had no reason to write to them - usually the forum brings answers.

I could be wrong, but I'm basing my guess on the fact that the header reads "Forum Statistics"

And that is why you are a Super Wizop - amd I am a mere fairy

BigDogBigFeet

on Sep 08, 2006

By the way Stardock sent me a link via email to download Argos. I received it this morning. Anyone who has purchased Argos and I also receive permission from Wizop's or others that it is okay I will post this link or send email as the case may be. This is email from Mike H. at Stardock and it probably has my receipt #in it. So.. I'm hesitant to take it upon myself to do that without Stardock's approval. I wrote Stardock Support Tues. 09-05-06. I got my response this morning. So hang in there everyone I think a solution is at hand for Argos downloading.

Bichur

on Sep 08, 2006

I will post this link

I don't think that would be an option - posting that would allow anybody who hasn't bought it to get it.

It needs to be made available via SDC with a resume.

BigDogBigFeet

on Sep 08, 2006

Yes, that was what I was thinking also Bichur. Wasn't sure how such links worked, but knew enough to wait for appropriate permission. I also don't intend to send this link to anyone via email without appropriate approval. Gee it's amazing how fast 4 moderators and Zoomba are suddenly hanging out. Hi guys. I sure hope Stardock's solution for Argos downloading is arriving soon. Its a very nice suite and I'm sure all the regulars are gonna appreciate it.

Fairyy~

on Sep 08, 2006

It needs to be made available via SDC with a resume.

That would be the best option.

Big D/F , posting a link would allow anyone access to the suite without paying, I know your just trying to help. I still like to support the skinners,and would like to continue to do so - but purchasing/downloading should be a breeze. Not a Typhoon.

BigDogBigFeet

on Sep 08, 2006

Hi Fairyy~. Within 3 mins of my post there were 4 moderators and Zoomba all online in the Forums. So I think if there is a solution for everyone they'll know about it before I do. Anyway, I hope you get your purchase soon. Did you receive any email yet from support?

geoptin

on Sep 09, 2006

It needs to be made available via SDC with a resume. I agree. SDC seems to be the safest way to download AND archive Argos. But it doesn't show under "MISC/Purchased"!...

Fairyy~

on Sep 09, 2006

Well - I got someone to download this for me - split it into 2 Zips , only because my email limit is 15 mbs and the file is 16mbs , So they were able to zip all the important stuff in one zip and the 2 extra logons in a second zip.

So much for that - unfortunately no matter how great this suite is - it will only remind me of days spent being pissed off. Life goes on...

Fairyy~

on Sep 09, 2006

Old Crab :
I will gladly email you this Theme if your email can handle at least 12.7 mbs. I doubt their will be a resolution to this before Monday.

My brother downloaded it for me and he is clueless to wincustomize so he divided it as best he could.

The Argos Theme itself is 12.7 so that cant be split.

I'll mail it to others if you mail me a copy of your receipt.

PoSmedley

on Sep 09, 2006

Your squiggle is possessed.

Fairyy~

on Sep 09, 2006

Your squiggle is possessed.

Thats soooo cool - you really are fast with the comeback graphics Po.
I like it !!!

Z71

on Sep 09, 2006

Fairyy~,
Can't find your email.

geoptin

on Sep 09, 2006

Hello Fairyy~! I'm one of the unfortunate guys who've been trying to downloaded the 16,66MB of Argos suite. I'm willing to attach my receipt, so that you can e-mail me the file in 2 or 3 zip files, but I do'nt have you e-mail.

Fairyy~

on Sep 09, 2006

Can't find your email.

so that you can e-mail me the file in 2 or 3 zip files, but I do'nt have you e-mail.

Sorry about that - i went to update my profile to include my email addy and was sidetracked. It should be there now. I know it sounds picky to ask for the receipt - i know you have had as much trouble as I have - just click on my user id and my email should be there now .

Hopefully your mail will accept 12.7 mbs - its a Theme Manager file and thats the size of that part.

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