Published on October 29, 2005 By Fairyy~ In WinCustomize Talk
Years ago back in 1990 I found myself faced with a drastic change in my life. After being retired from Nursing for 7 years while raising children I was forced to find a way to return to work to feed and clothe them..I went to work in a busy Seaside food establishment.
Worked at night and basically ran the business for him after awhile. I decided to open my own business 3 years later. He and I remained good friends. The day my business opened..he sent a nice plant and a small package. A small paperback book. I forget the exact title but was something like " So you want to start a business" I didnt really get to it until I had been open for a few days. I thought it was odd that a books first Chapter was " The Disgruntled Customer" Strange place to begin..so i thought. I read that first chapter. It goes on about the one unsatisfied customer. What to do with that one unhappy customer..after all..its just one little customer. Yet, the book said that one unhappy customer is one too many. They researched the one unhappy customer effect on a business. One person will tell 20 people on an average about their poor service, poor quality and unsatisfactory response to a problem. Of the 20 people, they will repeat the story to no less than 5 others. Thats 100 people. The 100 will tell 5 more..and so on and so forth. If you do the math you will see that the numbers can reach a staggering amount in no time.
That pretty much sums up all I had to say. Now I'll resume trying to upload a DesktopX Theme that buzzh58 and I worked on together. Well..he did most of the work. He tried uploading it several times over the past 2 days and I have tried for him since last night so many times i've lost count. Last time this happened T Man sent me an email to fill out giving exact times, and all system requirements so he could check into this uploading problem. Never recieved any type of response or confirmation that anything was resolved. But..what the heck..i'm just one little customer..
In case anyone actually will try to fix this problem so buzzh58 can upload the DX Theme..which at this point, I doubt he really cares and neither do I ...but the " This Document Contains No data " or after spending 20 minutes filling out info and sitting while watching cursor spin ..only to see page finally change but instead of the usual upload confirmation you get :

Sorry, your access level does not permit you to use this page.

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* Upload skins to Wincustomize and Stardock Libraries


Yeah..I know...must be a " Glitch "

Comments (Page 1)
2 Pages1 2 
on Oct 29, 2005
Do you have an account?

Posted via WinCustomize Browser/Stardock Central
on Oct 29, 2005
I get that sometimes...i just give it time and don't try to re-upload. Sometimes it comes up in my gals as waiting moderation,some others it just disappears and that is how i know i have to re-upload. Hope this helps.
on Oct 29, 2005
Oh and if it stays for far too long in waiting que i send mail to admins.
on Oct 29, 2005
So did you have any unhappy customers in your business?
Fairyy I tried uploading theme again after reading this and wouldnt you know it,, success on the second try, now Im wandering if this post made the difference or whether the "glitch" was just fixed. Anyway theme is in moderation so thankyou for your efforts and help.

Beilky
on Oct 29, 2005

now Im wandering if this post made the difference or whether the "glitch" was just fixed.

There's currently still a 'glitch' related to the Mod queue....unfortunately they often pop up on a Friday....so things go all wobbly till Monday...

on Oct 29, 2005
Yeah but I hate Mondays.......
on Oct 29, 2005
heh...Yeah, I've always wondered about those "Glitches" too Purrrr...
on Oct 29, 2005
Do you have an account?


No..I just like to write forum posts in strange places. (Smacking head on desk right now)
[buzzh58]
So did you have any unhappy customers in your business?
Fairyy I tried uploading theme again after reading this and wouldnt you know it,, success on the second try, now Im wondering if this post made the difference or whether the "glitch" was just fixed. Anyway theme is in moderation so thankyou for your efforts and help.


No buzz..not many unhappy customers remained unhappy ..I always knew enough to toss in a free meal to make them feel they were important. So, if this post help fix your "glitch" then I'll go back to knitting wooley caps for winter as its already snowing in this God forsaken place.
There's currently still a 'glitch' related to the Mod queue....unfortunately they often pop up on a Friday....so things go all wobbly till Monday


Rainy days and Mondays always get me down...when in doubt, I just sing.
Alls well that ends well.
Short thread...
on Oct 30, 2005

No..I just like to write forum posts in strange places. (Smacking head on desk right now)


Not too hard, I hope.

One person will tell 20 people on an average about their poor service, poor quality and unsatisfactory response to a problem. Of the 20 people, they will repeat the story to no less than 5 others. Thats 100 people. The 100 will tell 5 more..and so on and so forth. If you do the math you will see that the numbers can reach a staggering amount in no time.


That was in the old days...these days, with such widespread internet usage, the message spreads like wildfire in an instant to a multitude. I was so ticked off once, I sent out about 120 emails about my 'disgruntlement'. About 8 months later, a person I'd never met or contacted raised the very same issue, almost word for word....."I got this email...." It turned out he had received it via another contact of a contact of one of my contacts

Had little effect though....lil Johnny Howard and his govt is still in office
on Oct 30, 2005

Had little effect though....lil Johnny Howard and his govt is still in office


My condolences Starkers...funny how that seems to happen in a lot of Countries
on Oct 30, 2005

Had little effect though....lil Johnny Howard and his govt is still in office

Come the revolution.....

No-one expects the Spanish Inquisition....

on Oct 30, 2005
on Oct 30, 2005
Had little effect though....lil Johnny Howard and his govt is still in office


Maybe if we all wish really hard, those caterpillars on his forehead will turn feral and burrow through to his brain

One person will tell 20 people on an average about their poor service, poor quality and unsatisfactory response to a problem. Of the 20 people, they will repeat the story to no less than 5 others. Thats 100 people. The 100 will tell 5 more..and so on and so forth. If you do the math you will see that the numbers can reach a staggering amount in no time.


Actually, this was taught as part of a business course I did some decades back ...it's one of the [many] things I keep as a training tool when hiring new staff. In my line of work [ travel accommodation provider] word of mouth can make or break a business.
on Oct 30, 2005

Maybe if we all wish really hard, those caterpillars on his forehead will turn feral and burrow through to his brain

Fundamental flaw......

 

 

 

 

What brain?.....

on Oct 30, 2005
What brain?.....




Posted via WinCustomize Browser/Stardock Central
2 Pages1 2