Can not download purchased product
Published on September 7, 2006 By Fairyy~ In Object Desktop
I purchased the Argos Suite 2 days ago - I'm becoming totally frustrated with trying to download this. I have tried over and over again. No matter what browser I try - it will not finish. I tried in the day - afternoon and 3 am. So far today I have spent most of the morning trying to download this .......its only 16 mbs..this should not be such a problem. Even though im using dial-up connection , this is rediculous. So far this AM it was downloading at 5.3 kbs/sec and I left the room for 5 minutes and come back to a " finished " download. Yeah right - I knew right away that was not happening. It said finished 5.6 mbs ....the zip on my desktop said " empty, corrupted or spanned zip "
Ok , so I opened Stardock Central....I asked in forum about the download manager ...no answer ...I cant find a way to enter this link there . The download manager is an empty box. So I added the link to the browser in SDC. That downloaded at a rate of 3kbs/sec and said it would be over 2 hours. No problem..I dont mind waiting 2 hours. But I do mind wasting time and having to redo the same thing over and over. This time when it reached 8.5 mbs...it said IE cannot download from Stardock.com - connection has been reset.

So another wasted morning and I still have nothing to show for it.

If there is a problem and your aware/working on it - acknowledge it. Dont let me keep wasting my time trying.
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Comments (Page 4)
on Sep 09, 2006
Glad to see somebody finally got this resolved, however offbeat the solution. In my case, I got up to 16.5 MB downloaded once before the stupid thing started over (on my umpteenth downloading attempt). I agree that it seems like the dialup customers have the problem, but that shouldn't make any difference (except in dl speed). I contacted Stardock Support on Friday, but all I got was an automated response telling me that someone would address my problem in up to two business days. I suppose that means Tuesday. Sigh.   
on Sep 09, 2006
Fairy, please forgive me for my interjection, don't want to hijack the thread, but it is related.

How do I get SDC to recognize that I have Argos? I purchased it and downloaded it from the store through firefox.

SDC recognizes my other premium suites, but not this one.

Thanks
on Sep 09, 2006
PANDO may allow you to send the entire thing. I'm just starting to use it myself, and I can send entire video's with it.
http://www.pando.com/beta/




on Sep 09, 2006
Fairy, please forgive me for my interjection, don't want to hijack the thread, but it is related.

How do I get SDC to recognize that I have Argos? I purchased it and downloaded it from the store through firefox.

SDC recognizes my other premium suites, but not this one.


Spoke to SD yesterday . . Argos is not supposed to be in SDC. There is no way to "get it to show up".

I hope that changes.

on Sep 09, 2006
thanks Zubaz
on Sep 09, 2006
Just upload it to "You Send It" Link along with the email of who you want to get it and it will email them a link to dl the file.
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